If you live in Queensland, you will need to be at home to have your electricity connected. For all other states, please switch off your electricity supply at the main switch. This is to ensure safety for you and your property and the technician.
Each distributor operates a little differently. You can arrange your move any time in the lead up to your move. You can even organise your move Monday to Friday (excluding public holidays) before 1 pm for next business day connections. This means that if you arrange your move on a Tuesday before 1 pm, your move can be organised for the following day that is Wednesday. If you arrange your move on a Friday afternoon after 1 pm, your move will be organised for the next Tuesday.
Whether you're an existing or a new customer, your distributor may charge a connection/disconnection fee roughly ranging between $20 and $100. We'll let you know the exact charges when you book your move. See Moving fees to find out more.